Contact Basketball Ninja
Get in touch with our team - we'd love to hear from you!
Whether you have questions about our tools, suggestions for new features, feedback on your experience, or just want to say hello, we're here to help. Our team is passionate about basketball and committed to making Basketball Ninja the best free resource for basketball analytics.
Send Us a Message
Other Ways to Reach Us
💬 Response Time
We typically respond within:
- General questions: 24-48 hours
- Technical issues: 2-4 hours
- Bug reports: 1-2 hours
🌍 Location
Basketball Ninja Team
United States
We serve basketball enthusiasts worldwide
⏰ Support Hours
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Sunday: Limited support
Emergency bugs are handled 24/7
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Send us a message!
How quickly do you respond to messages?
We aim to respond to all messages within 24-48 hours during business days. Technical issues and bug reports typically get faster responses, often within 2-4 hours.
Can you add a specific tool I need?
We love hearing tool suggestions! Many of our current tools were developed based on user requests. Describe what you need and we'll consider it for future development.
I found a bug in one of your tools. What should I do?
Please report bugs immediately using our contact form with "Bug Report" as the subject. Include details about what happened, which tool was affected, and what device/browser you were using.
Do you offer custom development for teams or organizations?
While our public tools remain free for everyone, we do offer custom development services for teams and organizations with specific needs. Contact us with "Partnership" as the subject.
Can I contribute to Basketball Ninja?
We welcome contributions from the basketball community! Whether it's tool ideas, content suggestions, or technical expertise, reach out to discuss how you can be involved.
Are you available for interviews or media requests?
We're happy to discuss Basketball Ninja and basketball analytics with media outlets. Use "Media/Press Inquiry" as your subject and include details about your publication and request.
Join Our Community
Connect with other basketball enthusiasts and stay updated on new tools and features.
Basketball Ninja is more than just tools - we're a community of players, coaches, analysts, and fans who share a passion for basketball and data-driven improvement.
We're Here to Help
Our team is dedicated to providing excellent support and continuously improving Basketball Ninja based on your feedback.
Quick Response
Fast replies to all inquiries, especially technical issues
Personal Touch
Every message is read and responded to by our team
Continuous Improvement
Your feedback directly influences our development roadmap