Get in Touch with BasketballNinja
We value your feedback, questions, and suggestions. Whether you need assistance, want to report an issue, or simply wish to share your thoughts about our basketball tools and content, we are here to help.
Email Us Directly
You can reach our team directly at: admin@basketballninja.com
Response Time
We aim to respond to all inquiries within 24 hours. Please note that response times may vary during weekends and holidays. For urgent matters, please indicate the urgency in your subject line.
Before You Contact Us
To help us serve you better, please consider the following before reaching out:
- General Questions: Check our existing articles and tool guides, as your question may already be answered.
- Technical Issues: Include details about your browser, device, and what steps led to the problem.
- Tool Feedback: Be as specific as possible about which tool or calculator you are referring to.
- Business Inquiries: Include your company name and a brief description of the partnership opportunity.
What We Can Help With
- Questions about our basketball tools and calculators
- Suggestions for new tools or features
- Bug reports or technical issues
- General feedback and ideas
- Content corrections or suggestions
- Partnership and collaboration opportunities
Frequently Asked Questions
How accurate are your calculation tools?
Our tools use established formulas and the official rules and dimensions of the game. Results are estimates based on the figures you enter; actual outcomes depend on the player, effort, conditions, and individual circumstances. Always treat results as general educational guidance rather than precise measurements. Our content is general informational and educational content, NOT professional coaching, medical, athletic-training, or fitness advice; results vary — always warm up and consult a qualified coach, certified trainer, or physician before starting a program.
Are your tools really free to use?
Yes, all BasketballNinja tools are completely free with no registration required. We are committed to keeping them accessible to every player and coach worldwide.
Can I suggest new tools or features?
Absolutely. We love hearing from our community of players, coaches, and parents. Email us at admin@basketballninja.com with your idea and we will consider it for our development roadmap.